Frequently Asked Janitorial Service Questions
If you are interested in LCS Cleaning & Sanitation’s cleaning services, you certainly have your fair share of questions, which is why we have done our best to answer the ones we encounter most often on this FAQ page. If your question and its answer doesn’t appear on this page, then please feel free to give us a call and ask us directly.
Are You Bonded and Insured?
Yes, LCS Cleaning & Sanitation is fully bonded and insured. We are guests in your business, which is why we have taken the necessary measures to provide you with the peace of mind you need to feel confident in our professional cleaning services.
Do I Need to Provide You With Cleaning Supplies?
No. You are not required to provide our team with cleaning products or equipment. Our team has professional grade tools and cleaning supplies to make sure that our service is effective. Of course, if you would prefer that we use the products of your choosing, all you have to do is let us know in advance and we will accommodate your request because customer satisfaction is our top priorities.
How Do I Cancel an Appointment?
Just give us a call three business days before your appointment and we will work with you to find a time that’s more convenient.
Do You Send the Same Person Every Time?
We try to because continuity makes for more consistent service. However, sometimes life gets in the way. If the cleaner(s) that typically attend your property isn’t available, another member of our fully licensed and bonded team will arrive at the agreed-upon time and provide the same high level of service you have come to expect from LCS Cleaning & Sanitation.
Do You Conduct Background Checks on Your Employees?
Yes we do. We need to be confident in our employees’ ability to represent the LCS Cleaning & Sanitation name, which is why we are very careful when selecting candidates.
Contact Us Today
Didn’t see your question answered on this page? Give us a call today and ask away!