If you’re interested in LCS Pros’ cleaning services, it’s possible you also have your fair share of questions. We’ve done our best to answer the ones we encounter most often below, but if your question still isn’t answered after this page, we’re always happy to connect and answer you directly.
What does regular house cleaning service include?
- General dusting
- Removing cobwebs
- Wiping down kitchen and bathroom surfaces
- Emptying trash and replacing liners
- Vacuuming carpets and rugs
- Mopping the floors
A standard cleaning service includes all of the tasks necessary to maintain a clean and healthy home on a regular basis, such as:
Reputable house cleaning companies in Calgary and Edmonton will also give you a choice to include additional services in your experience. Feel free to get in touch with LCS Pros to learn more!
Are You Bonded and Insured?
Yes, LCS Pros is fully bonded and insured. We consider ourselves guests in your space, which is why we have taken the necessary measures to provide you with the peace of mind you need to feel confident in our commercial cleaning services.
Do you send the same person every time?
We believe continuity makes for a more consistent, comprehensive service. If a technician that typically attends your property isn’t available, another member of our fully licensed and bonded team will step in to provide the same high level of service and consistency you’ve come to expect from LCS Pros.
Can I re-schedule an appointment online?
You can re-schedule any of your appointments within your account or by calling us. We appreciate 72 hrs notice 🙂
What is “Flat Rate” Cleaning?
When you book a Flat Rate service, we use the number of bed and bathrooms to estimate the time to clean your home under regular conditions. It is a very good but non specific type cleaning that covers the whole home. It is not a deep clean (this can be added as an extra to allow more time).
Great for weekly and bi-weekly services.
Are your cleaning products ECO friendly?
Our cleaning supplies are ECO friendly, bio degradable, pet and child safe. There are obviously exceptions like our toilet bowl cleaner. We pride ourselves with the fact that we
Do you also clean carpets?
Yes, and our carpet cleaning service is one of the best rated in the area (on HomeStars). We use a high powered, van mounted “steam cleaning machine”.
You may qualify for our multi service discount if you book carpet cleaning with any other service.
Is there a reward for recommending you to a friend?
We have pretty awesome referral program. If your friend (or who ever) wants to book cleaning, simply send them your referral code to be entered into the booking discount field. This way they get $25 off and you receive a $25 credit that does not expire. Then use it to get cheap cleaning on any service we offer.
Is hiring a house cleaner worth it??
There are numerous reasons why hiring professional house cleaning service is a great idea. Here are just some of them:
- More time to spend with friends and family or engage in hobbies
- Less stress in your daily life
- A healthier home environment safe for your kids, pets, and the planet
- Consistent results with each visit
What should I look for when hiring a cleaning service?
Not all cleaning services in Calgary are made equal. If you want to ensure consistently amazing results, make sure to look for:
- Safe and effective procedures and practices
- Eco-friendly/green cleaning products
- Insured, bonded, actually trained, and thoroughly vetted professionals
- A 100% satisfaction guarantee
- Customizable service that meets your needs
At LCS Pros & Lucy’s Cleaning Service, we bring all of this and much more. We strive to bring you a comprehensive, custom-made experience that ensures the optimal health and safety of your home.
How do I cancel a cleaning appointment?
You can easily cancel any cleaning appointment within your account or by calling us 72 hrs before the service. Late cancellations that are within 24 hrs before your appointment however may result in a small cancelation fee.
What is included in the Hourly Clean option?
When you chose this option, we’ll send you a priority list that you can fill out. The team will then clean following your list from the top down until time’s up. That makes hourly cleaning very efficient and also budget friendly. We only clean whats on your list and if time allows it.
What payment methods do you accept?
For residential services, we only accept payment by credit card. Commercial and contract payments are usually settled by cheque or direct debit.
Do You Conduct Background Checks on Your Employees?
Yes, we do. We’re very selective with our candidates because we want to be confident that every member of the LCS Pros team is someone you can trust in your space.
What other services do you offer?
We offer an extensive range of residential and commercial cleaning services. You name it – We’ll clean it. Simply give us a call.
How do I get a quote for office cleaning?
There are 3 ways to get a quote.
- Simply give us a call.
- Fill out our quote request form
- Schedule a visit or a video call
